Dear Sirs,
I wish to thank you profusely from the bottom of my heart for your kindness and consideration in your prompt response to my urgent need for help with bees infestation in a tree at the front entrance of my house.
You were referred to me by the City of Palm Coast. Your very professional & courteous Miss Gail Burton answered the phone and upon my desperate assertions that I was concerned about possible harm from the bees but was unable to afford the cost, very sympahtetic & humanely she told me she would consult with her boss, Mr. Richard Martyniak, & would call me back.
Within the hour, she called back to state the Mr. Martyniak had agreed to help, and he would have a technician stop by tommorrow, July 16th for treatment.
You cannot imagine how wonderful it is to find such kind and considerate people to come to the aid when there is legitimate need. I would have been in an anxious situation, not been able to afford taking care of the problem that could cause harm to others.
I reiterate my heartfelt thanks, and may the Lord bless your organization, and particularly Miss Gail Burton, Mr. Richard Martyniak & Mr. Asheton Hoverkamp, who are true professionals and free of greed.
Sincerely,
Lydia Stannard
Saturday, July 28, 2012
Monday, May 28, 2012
Thanks for educating our Residents!
Dear Richard,
Thank you so much for participating in Palm Coast's Arbor Day. As usual, your tent was a big hit! I really appreciate you taking time out of your busy schedule to educate residents. I hope we will see you next year. Once again, thank you for everything!
Sincerely,
Carol Bennett, Urban Forester
City of Palm Coast, Florida
RMM note: Thank YOU! Carol! We always enjoy participating in your fine event and meeting many of Palm Coast's citizens and educating about stinging insects found in the area. Many visitors were astonished to learn that African Honey Bees, (aka Killer Bees), are now encountered in Palm Coast and Flagler County.
I enjoyed looking at the pics on your site, and found one of a young citizen looking at some of our Yellowjacket nests (don't worry, not live yellow jackets!!) on display.
We did bring an observation hive of live honey bees, and samples of honey bee comb and of course..tasty honey from Winter Park Honey!
We also were pleased to find our friends from the Jacksonville Zoo, including Carl and his feathered friend:
Thank you so much for participating in Palm Coast's Arbor Day. As usual, your tent was a big hit! I really appreciate you taking time out of your busy schedule to educate residents. I hope we will see you next year. Once again, thank you for everything!
Sincerely,
Carol Bennett, Urban Forester
City of Palm Coast, Florida
RMM note: Thank YOU! Carol! We always enjoy participating in your fine event and meeting many of Palm Coast's citizens and educating about stinging insects found in the area. Many visitors were astonished to learn that African Honey Bees, (aka Killer Bees), are now encountered in Palm Coast and Flagler County.
I enjoyed looking at the pics on your site, and found one of a young citizen looking at some of our Yellowjacket nests (don't worry, not live yellow jackets!!) on display.
 | |
| Young visitor inspecting Yellow Jacket wasp nests on display |
We also were pleased to find our friends from the Jacksonville Zoo, including Carl and his feathered friend:
Wednesday, August 3, 2011
A proud disabled veteran thanks us...
Attn: Mr. Martyniak, Owner
Gentlemen:
Mr. Martyniak,I want to personally thank you, and your fine organization for responding immediately to my plea for help in removing a bee hive from underneath my house.
I am a disabled veteran living with a life threatening heart disease, and surviving on a veterans disability pension. Previously I contacted the Dept. of Agriculture, Brevard County, Brevard Zoo and other local bee keepers seeking assistance but they were unable to help. The local exterminators would not respond unless I had the ability to pay their fees. Furthermore, I suffer from an arrhythmic heart and had tri-ventricular surgery; bee strings could very well be fatal.
I am truly grateful for your help in solving this bee situation. Thank you, ALL FLORIDA BEE REMOVAL, George Asheton your very capable representative and you, Mr. Martyniak.
Sincerely,
Willard C. DuFrane
Melbourne, FL 32934
No Mr. DuFrane... Thank YOU for your service to our fine country!
Gentlemen:
Mr. Martyniak,I want to personally thank you, and your fine organization for responding immediately to my plea for help in removing a bee hive from underneath my house.
I am a disabled veteran living with a life threatening heart disease, and surviving on a veterans disability pension. Previously I contacted the Dept. of Agriculture, Brevard County, Brevard Zoo and other local bee keepers seeking assistance but they were unable to help. The local exterminators would not respond unless I had the ability to pay their fees. Furthermore, I suffer from an arrhythmic heart and had tri-ventricular surgery; bee strings could very well be fatal.
I am truly grateful for your help in solving this bee situation. Thank you, ALL FLORIDA BEE REMOVAL, George Asheton your very capable representative and you, Mr. Martyniak.
Sincerely,
Willard C. DuFrane
Melbourne, FL 32934
No Mr. DuFrane... Thank YOU for your service to our fine country!
Wednesday, March 30, 2011
Thank you for your professionalism!
Thank you very much for the assistance with the bees yesterday. I would like to commend you on your professionalism and how knowledgeable you are. It was great to know that you were not only there to eradicate the infestation but to teach us as you were doing so. I would definitely consider setting up a time to do a training for our work group. Once I have a chance to look at our schedule I will let you know. Thanks again for your time and I look forward to meeting with you again for a more in-depth learning experience.
Thank You,
Aaron Haderle
Kissimmee Utility Authority
Friday, March 18, 2011
Report of Excellent Service
Subject: Report of Excellent Service on 3/18/11
Date: Fri, 18 Mar 2011 19:59:16 -0400
I, Harry R West and my wife, Pamela of 807 XXXXXXXXX Drive have the distinct pleasure of reporting some excellent and prompt service by three city employees, Hugh "DROC" Smith, Don Rainard, Charlene (last name unknown) and vendor, Jon Simkins of All Florida Bee Removal on March 18, 2011.
At about 1530 hours on March 18, 2011, I noticed an unusual number of yellow jackets in our back yard. I was subsequently able to trace the source to a nest located on the bank of a city drainage canal which runs parallel to our property and parallel to the Plant City High School Agricultural Field. The nest had three (3) large entrances and three (3) or four (4) smaller holes. There were hundreds of bees entering and leaving the holes. This is an area where Plant City High School students could be attacked by the swarming bees as could be children who occasionally play near or in the canal. It could also be particularly hazardous to city employees maintaining this canal. It being obvious that this nest constituted a clear and present danger to anyone who came in contact with same, I immediately contacted the City Of Plant City.
Charlene (last name unknown to me) took the message. Charlene was extremely concerned about the situation and conveyed the information to the appropriate department and advised me that we would be contacted very soon. She is to be commended for her concern, professionalism and great follow-through in initiating the needed services.
First on the scene was Hugh "DROC" Smith who made an initial assessment and informed Supervisor Don Rainard of the dangerous situation. Mr. Smith remained on scene until the matter was resolved. Mr. Smith was extremely courteous, concerned, and professional for his part in the matter. As taxpayers, we are greatly pleased that people of Mr. Smith's caliber work for the city.
Mr. Rainard arrived later, due to attendance at a meeting. He, too, exhibited the same concern and professionalism as did Charlene and Hugh Smith. He contacted the vendor and maintained follow-through until the vendor arrived. Mr. Rainard remained on scene until the reported issue was resolved. Mr. Rainard acted as a great supervisor should.
All three city employees worked in concert to ensure delivery of services to resolve what could, under certain conditons, have very serious or even lethal consequences.
The vendor, All Florida Bee Removal, arrived on scene less than an hour after being contacted by Mr. Rainard. The "combat" duty was performed by Entomologist Jon Simpkins. He dispatched his duties in a prompt and professional fashion. Additonally, he educated us as to the habits of these dangerous insects. I would not hesitate to request his services for bee removal on our property should it become necessary. We are happy to see that the city has established a business relationship with this obviously excellent vendor.
It is requested that a copy of this communication be placed in the personnel files of the three employees named herein, and that the excellent service provided by the vendor be taken into consideration when the time comes to renew contracts or request services.
Thank you.
Harry R. West
Pamela B. West
Date: Fri, 18 Mar 2011 19:59:16 -0400
I, Harry R West and my wife, Pamela of 807 XXXXXXXXX Drive have the distinct pleasure of reporting some excellent and prompt service by three city employees, Hugh "DROC" Smith, Don Rainard, Charlene (last name unknown) and vendor, Jon Simkins of All Florida Bee Removal on March 18, 2011.
At about 1530 hours on March 18, 2011, I noticed an unusual number of yellow jackets in our back yard. I was subsequently able to trace the source to a nest located on the bank of a city drainage canal which runs parallel to our property and parallel to the Plant City High School Agricultural Field. The nest had three (3) large entrances and three (3) or four (4) smaller holes. There were hundreds of bees entering and leaving the holes. This is an area where Plant City High School students could be attacked by the swarming bees as could be children who occasionally play near or in the canal. It could also be particularly hazardous to city employees maintaining this canal. It being obvious that this nest constituted a clear and present danger to anyone who came in contact with same, I immediately contacted the City Of Plant City.
Charlene (last name unknown to me) took the message. Charlene was extremely concerned about the situation and conveyed the information to the appropriate department and advised me that we would be contacted very soon. She is to be commended for her concern, professionalism and great follow-through in initiating the needed services.
First on the scene was Hugh "DROC" Smith who made an initial assessment and informed Supervisor Don Rainard of the dangerous situation. Mr. Smith remained on scene until the matter was resolved. Mr. Smith was extremely courteous, concerned, and professional for his part in the matter. As taxpayers, we are greatly pleased that people of Mr. Smith's caliber work for the city.
Mr. Rainard arrived later, due to attendance at a meeting. He, too, exhibited the same concern and professionalism as did Charlene and Hugh Smith. He contacted the vendor and maintained follow-through until the vendor arrived. Mr. Rainard remained on scene until the reported issue was resolved. Mr. Rainard acted as a great supervisor should.
All three city employees worked in concert to ensure delivery of services to resolve what could, under certain conditons, have very serious or even lethal consequences.
The vendor, All Florida Bee Removal, arrived on scene less than an hour after being contacted by Mr. Rainard. The "combat" duty was performed by Entomologist Jon Simpkins. He dispatched his duties in a prompt and professional fashion. Additonally, he educated us as to the habits of these dangerous insects. I would not hesitate to request his services for bee removal on our property should it become necessary. We are happy to see that the city has established a business relationship with this obviously excellent vendor.
It is requested that a copy of this communication be placed in the personnel files of the three employees named herein, and that the excellent service provided by the vendor be taken into consideration when the time comes to renew contracts or request services.
Thank you.
Harry R. West
Pamela B. West
St. Cloud, Fla.:Very Impressed!
"Richard, Just wanted to say that Jason was extremely educational and did a very thorough job that my wife and I were quite impressed with! Thanks, David Parham, St. Cloud, Fla."
Monday, November 1, 2010
We are 100% Satisfied!
Dear "Buzzkillers" team- Thanks so much for your help! Your service was exemplary & the detailed explanation from Richard was so Great!
Sara, you are the epitome of customer service & Richard is lucky to have you!
Thank you both so much!
Jan Bill Haddad
Ocala, FL & Billerica, MA
P.S. We are 100% satisfied & will recommend you to all who ask!
Sara, you are the epitome of customer service & Richard is lucky to have you!
Thank you both so much!
Jan Bill Haddad
Ocala, FL & Billerica, MA
P.S. We are 100% satisfied & will recommend you to all who ask!
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